7 Reasons to use a self-hosted CRM

Self-Hosted CRM

Self-hosted CRMs are known to come with many benefits to businesses and the organisations that adopt them. They get to enjoy the same features as a cloud hosted solution, but with some extra benefits on top. If you are considering opting for a self-hosted CRM, the following 7 reasons are why you need to consider this option.

self-hosted CRM

1. Faster maintenance

One of the reasons you will need to choose the self-hosted CRM applications is because maintenance is solely your responsibility. This means lesser downtime due to maintenance tasks. Businesses that choose self-hosted CRMs will be able to carry out their maintenance on-site. This means that it can be done quickly without unnecessarily depending on any third-party vendors to do this on your behalf.

2. Can easily be scaled up and upgraded

Many organisations usually opt for self-hosted CRMs because they do not have any limitations in terms of the resources that can be used. With the problem of resource limitation out of the way, businesses can upgrade their CRMs easily. Self-hosted CRMs also make it easy for businesses to scale up their CRM solutions to any capacity they prefer. The server provider can easily and quickly scale up resources such as hard drive storage and memory.

3. Enhanced security

Self-hosted CRMs make it easier for your business to have an enhanced security network. This is because you are not entrusting the security of your data to a third-party company. The information of your company and customer is fully confidential. This information will be kept safe and secured since your data will not be sent across to an external party.

This is particularly important for organisation that are required by the law to apply particular security measures with regards to user data. Many countries have data protection laws that are intended to regulate any organisation that is handling and storing sensitive user data such as medical and financial records. If the EU for example, there are strict privacy laws that organisations operating within the EU or in some instances organisations whose customers are in the EU, are required to be compliant.

A self hosted CRM enables an organisation to put in place data privacy frameworks that ensure that they are compliant with the regulatory requirements of their jurisdiction.

4. Easy customisation

It is not always possible to find a CRM solution that ticks all the boxes of an organisations requirements. Having a self hosted, open source application allows an organisation to  custom develop those features that meet their specific use-case. Using in-house or third party software developers, a solution can be  developed on to of the CRM, to meet the specific needs.

5. Independence

One of the many reasons companies opt for self-hosted CRM applications is the independence that this system offers. Whereas cloud-hosted CRM applications enable you to depend on the vendor for full support, the self-hosted CRM applications offer you the needed independence to perform any troubleshooting, modifications, upgrades by yourself. This means that you will not have to depend on any vendor or third-party company for support, or an upgrade in software and hardware.

6. No recurring payments

A self-hosted CRM once bought and installed, does not come with regular subscription and usage payments. This means that businesses using self-hosting CRM systems will not have to budget money for frequent subscription fees for their CRM applications. This cost certainty is critical for smaller organisations, freelancers and start-ups. Even as the business is growing, having a solution that does not charge you per user seat, allows you to spend your hard earned revenue in other areas of your business.

7. Cheaper costs in the long-term

The self-hosted CRMs have a strong potential in the future due to increased value and lower operational costs. With time, the self-hosted CRM application will reduce in terms of ownership costs. This cost usually reduces with time, because it only attracts only an initial cost. This benefit is usually useful for businesses that are growing rapidly and are financially stable.

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